Lighthouse is an organizational tool that helps users simplify tasks to work more effectively. The application can function along side Tender Support so users get a full spectrum of options to seamlessly collaborate on tasks and get them done. Users can create or reply to tickets from their email inbox. Lighthouse also allows users to set milestones for projects that allow them to plan upcoming features and establish solid release dates. Users can also automatically organize tasks using behind the scenes categorization. Lighthouse lets users consolidate all of their projects and related tasks into one web based application. Additional features include document and image sharing tools that make it much easier to submit a detailed ticket that anyone on the user’s team can access.Show more screenshots »
Lighthouse is an effective choice for a number of reasons. First, it is tailored to suit a number of different types of businesses from small organizations of five to ten individuals to those with more than 50 employees working on a variety of tasks. Lighthouse is also designed to integrate with its companion application, Tender Support.
Lighthouse welcomes users with a dark color scheme and attractive lighthouse logo. The site is professional in appearance and offers simple navigational tools that help users find the answers to all their application questions. After signing up for access to Lighthouse, many users find that the design further compliments its functionality. It remains professional throughout but incorporates avatars and hints of color to help offset the white and grey background of each menu.
All new Lighthouse users are given access to a free 30 day trial before they must select a specific plan. Lighthouse offers users three membership plans to choose from. The first is the Bronze membership which is intended for start ups and small businesses. This plan costs around $25 per month and includes up to 10 projects, 15 member, and 2 GBs of file storage space. The mid range Silver plan is intended for larger companies and costs around $50 per month. This plan upgrades to include up to 20 projects, 50 members and 10 GBs of storage space. The high end Gold membership is the company’s “top shelf” plan and costs around $100 per month. This plan allows for unlimited projects and unlimited members as well as 50 GBs of storage space. Lighthouse also offers a small personal membership that costs around $15 and includes up to three projects and 10 members.
Lighthouse is a very helpful tool for many size businesses that need a better way to organize their support and general tasks. Lighthouse is especially valuable to those who already use Tender Support, or who plan to switch over to it.